Friendly, polite, professional staff. Boyen took time to make me feel comfortable. I thoroughly enjoyed his massage. Tasty good quality wine! A satisfying relaxing experience! I slept well later on at home. Ty...Myrna
Felicia Gieschen
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June 17, 2025
I visited Casbah Day Spa hoping for a relaxing experience and beautiful makeup, but unfortunately, it fell short of my expectations. Here’s why:
- Makeup service was poorly set up. I was seated in the foyer on a high chair with no mirror and dark lighting. I had to request a handheld mirror and was told the best lighting was near the front door. I had to get off the chair multiple times to go to the front to check my makeup in proper lighting. The makeup was mediocre at best. She put false lashes on with no wing tip and it was very obvious. The makeup itself was basic and not worth the price tag.
- The phone kept ringing, and with no receptionist, my makeup artist answered 3-4 calls during my appointment, leaving me sitting awkwardly.
- Customers were shopping for products right beside me, making the setting feel chaotic and not “spa-like”.
- I called 5 times to speak with the manager (Zoe) and was continuously deflected by Kendra, the staff member who did my makeup. Excuses ranged from “she’s in meetings” to “I can’t find her.” After my 5th attempt I gave up. It was obvious that she knew who I was and didn’t want me to speak to her boss.
What should have been a pleasant and professional experience, felt unorganized and dismissive. I do not recommend Casbah Day Spa for makeup if you value service, communication, or a relaxing environment.
Chris Thoma
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August 02, 2025
The smell alone calms you down the minute you walk in! You can relax even an hour before your massage in the special lounge, as well as afterwards.
Stephanie is wonderful! Calm and thoughtful, she gave a great and mindful treatment. I will be back!
Lise Steimer
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July 02, 2025
Had a great experience with Makaley in July 2025. She’s professional, caring and helps to find what treatment is the most appropriate for your skin type! The spa is beautiful and the boutique as well. I recommend 100% !!!
N Fitzpatrick
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June 18, 2025
I went to Casbah Day Spa to try out the new chair designed to help with pelvic floor issues. I was skeptical before trying it but after 3 of the 8 recommended treatments I already noticed a difference. Specifically my prolapse receded and the urgency to go to the bathroom quickly seemed more under my control. I would highly recommend the chair.
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2970 King George Blvd #2, Surrey, BC V4P 0E5, Canada
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Friendly, polite, professional staff. Boyen took time to make me feel comfortable. I thoroughly enjoyed his massage. Tasty good quality wine! A satisfying relaxing experience! I slept well later on at home. Ty...Myrna
I visited Casbah Day Spa hoping for a relaxing experience and beautiful makeup, but unfortunately, it fell short of my expectations. Here’s why: - Makeup service was poorly set up. I was seated in the foyer on a high chair with no mirror and dark lighting. I had to request a handheld mirror and was told the best lighting was near the front door. I had to get off the chair multiple times to go to the front to check my makeup in proper lighting. The makeup was mediocre at best. She put false lashes on with no wing tip and it was very obvious. The makeup itself was basic and not worth the price tag. - The phone kept ringing, and with no receptionist, my makeup artist answered 3-4 calls during my appointment, leaving me sitting awkwardly. - Customers were shopping for products right beside me, making the setting feel chaotic and not “spa-like”. - I called 5 times to speak with the manager (Zoe) and was continuously deflected by Kendra, the staff member who did my makeup. Excuses ranged from “she’s in meetings” to “I can’t find her.” After my 5th attempt I gave up. It was obvious that she knew who I was and didn’t want me to speak to her boss. What should have been a pleasant and professional experience, felt unorganized and dismissive. I do not recommend Casbah Day Spa for makeup if you value service, communication, or a relaxing environment.
The smell alone calms you down the minute you walk in! You can relax even an hour before your massage in the special lounge, as well as afterwards. Stephanie is wonderful! Calm and thoughtful, she gave a great and mindful treatment. I will be back!
Had a great experience with Makaley in July 2025. She’s professional, caring and helps to find what treatment is the most appropriate for your skin type! The spa is beautiful and the boutique as well. I recommend 100% !!!
I went to Casbah Day Spa to try out the new chair designed to help with pelvic floor issues. I was skeptical before trying it but after 3 of the 8 recommended treatments I already noticed a difference. Specifically my prolapse receded and the urgency to go to the bathroom quickly seemed more under my control. I would highly recommend the chair.