What a terrible experience. I knew it was going to be bad when I saw the state of the towel that had been left for me to cover myself with (see pictures). The massage was the worst I've ever had and it's hard to believe that the lady had any sort of training. My 'relaxation spa' experience consisted of being in a very cold room getting a terrible massage, with the light flickering, listening to people talking and the front door bell ringing all the time. My chin rubbed on the ribbed massage bed and my view was of a dirty floor. I wasn't asked if I had any injuries or was pregnant which is worrying. To top it all off, at the end of the massage I was asked to pay GST on top of my Groupon which I've never had to for other similar vouchers and then the lady pointed at an envelope and says 'you have to pay me tips'. I said that tips are an option and I was choosing not to pay any. She then got annoyed and said two more times, 'you have to pay', when I walked out! I would advise people not to waste your money here for a 'massage' you can't wait to end and then to be so insulted.
vinnie steele
-
May 08, 2025
Owner not nice
After 2 years I finally got full service from Julia. Only 3x then she said she doesnt do it anymore? Too bad...shes kind of good at it.
Addi Bell
-
August 06, 2024
This Spa does not have a website so I called to ask about services and pricing. When I asked about different massage services and pricing for 60 vs 90 mins I got exasperated replies as if I was stupid, and when I asked if they offered gift certificates I straight up got told “I’m busy right now and can’t talk to you. You can book or not” I asked how I could get more information since they don’t have a website and the lady told me “I don’t know, you can book an appointment” Not sure how they expect to get new clientele when we can’t get any info online and they’re too lazy to provide even baseline knowledge. Don’t even bother trying to research this place.
Valerie Pals
-
January 04, 2018
Excellent from the moment I walked in. I was greeted with a smile and taken right in. Had a 50 minute foot massage and then a 50 minute full body massage. Both were amazing. Michelle was delightful, sweet, funny and an expert. I'd recommend to anyone. She regularly asked me if the pressure was too much or too little and was a total professional. Loved it!
Elizabeth Rigby
-
March 12, 2018
Wonderful experience. Took my love on his birthday for his first time. For the 50min foot reflexology and a 50 minute massage session. Apple and Steven were great!. Just with reflexology he could tell I had a horrible constant cough and pointed out a couple other things and gave me some good advice. Nice atmosphere and good people
Our Address
3278 Westwood St, Port Coquitlam, BC V3C 3L8, Canada
Claim Listing: Relaxation Palace Day Spa
Please Login or Register an Account to Claim Listing
What a terrible experience. I knew it was going to be bad when I saw the state of the towel that had been left for me to cover myself with (see pictures). The massage was the worst I've ever had and it's hard to believe that the lady had any sort of training. My 'relaxation spa' experience consisted of being in a very cold room getting a terrible massage, with the light flickering, listening to people talking and the front door bell ringing all the time. My chin rubbed on the ribbed massage bed and my view was of a dirty floor. I wasn't asked if I had any injuries or was pregnant which is worrying. To top it all off, at the end of the massage I was asked to pay GST on top of my Groupon which I've never had to for other similar vouchers and then the lady pointed at an envelope and says 'you have to pay me tips'. I said that tips are an option and I was choosing not to pay any. She then got annoyed and said two more times, 'you have to pay', when I walked out! I would advise people not to waste your money here for a 'massage' you can't wait to end and then to be so insulted.
Owner not nice After 2 years I finally got full service from Julia. Only 3x then she said she doesnt do it anymore? Too bad...shes kind of good at it.
This Spa does not have a website so I called to ask about services and pricing. When I asked about different massage services and pricing for 60 vs 90 mins I got exasperated replies as if I was stupid, and when I asked if they offered gift certificates I straight up got told “I’m busy right now and can’t talk to you. You can book or not” I asked how I could get more information since they don’t have a website and the lady told me “I don’t know, you can book an appointment” Not sure how they expect to get new clientele when we can’t get any info online and they’re too lazy to provide even baseline knowledge. Don’t even bother trying to research this place.
Excellent from the moment I walked in. I was greeted with a smile and taken right in. Had a 50 minute foot massage and then a 50 minute full body massage. Both were amazing. Michelle was delightful, sweet, funny and an expert. I'd recommend to anyone. She regularly asked me if the pressure was too much or too little and was a total professional. Loved it!
Wonderful experience. Took my love on his birthday for his first time. For the 50min foot reflexology and a 50 minute massage session. Apple and Steven were great!. Just with reflexology he could tell I had a horrible constant cough and pointed out a couple other things and gave me some good advice. Nice atmosphere and good people